
Case Studies
Case Studies
Telepsych network
Rebuilt scheduling and QA
Rebuilt scheduling and QA
38%
cut wait times
cut wait times
24%
improved documentation timeliness
improved documentation timeliness
+12%
margin per session within 90 days
margin per session within 90 days



Burnout training provider
Burnout training provider
Productized a manager program
Productized a manager program
+18
win rate p.p.
win rate p.p.
+32%
average deal size
average deal size
66
NPS
NPS



Employer L&D
Cohort program across 5 business units
Cohort program across 5 business units
360s
manager improved on load‑balancing and feedback
manager improved on load‑balancing and feedback
-1.4
regrettable attrition p.p
regrettable attrition p.p



