What we deliver
Evidence‑informed session rubrics and clinical pathways (intake → treatment → review).
QA & peer‑review cadence; supervision model and escalation tree.
Client experience playbooks: communication templates, expectations setting, recovery protocols.
Enablement: micro‑learning, case conferences, and feedback loops.
Measurement: CSAT/NPS, symptom scales (e.g., PHQ‑9/GAD‑7 if appropriate), adherence and goal attainment.
Results to aim for:
Higher client retention and outcomes, lower rework, better clinician confidence, and defensible quality evidence for payers/employers.
Have Additional Questions?
Online clinics often subcontract clinicians, leading to fragmented scheduling, variable quality, inconsistent supervision, billing slippage, and margin leakage.
Burnout erodes decision quality, retention, and culture. Many programs stop at awareness instead of redesigning work.